Wide Horizons for partners
Your customers are travelling further than ever.
Offer them a doctor before they go and a 24/7 team while they’re away. Wide Horizons works alongside your products and your assistance team, never instead of them.
For insurers: the perfect partner for your travel insurance
Thanks to modern medicine and the strides of the longevity industry, people are living longer, healthier lives than ever before. Today’s older travellers have the time, the means and the energy to see the world, and they’re the fastest-growing group of travellers.
Wide Horizons is the perfect complement to your travel insurance product. Our proactive medical advice before departure helps keep travellers out of harm’s way, and if something does happen, our 24/7 team supports them and works alongside your assistance team.
- A market you can confidently serve. Offer cover to travellers beyond your policy’s usual age limit, knowing they’re well prepared before they go.
- Prevention that pays off. Travellers who get the right medical advice before departure are less likely to need help abroad, which helps reduce your claims.
- A partner, not a competitor. We work alongside your assistance team, never instead of it, and with the traveller’s permission keep everyone in the loop.
- Happier, more loyal customers. Personal medical advice and a team that keeps families informed is an experience your customers will remember and come back for.
For cruise lines and tour operators
Your guests are travelling further and more adventurously than ever. Offer them Wide Horizons alongside their booking, and they get expert medical preparation before they leave and our 24/7 support team wherever they go.
- Well-prepared guests. We help them get ready for the climate, the altitude and the pace of your itinerary, so fewer trips are disrupted by avoidable health problems.
- Support for your team. If a guest falls ill, our medical team takes the pressure off your tour leaders and crew, so the rest of the group can carry on.
- Something your competitors don’t offer. A visible extra layer of care that reassures guests and their families when they book.
For wellness resorts, spa hotels and health retreats
More and more people plan their holidays around their health: thermal spas, retreats, longevity programmes and long winter stays in the sun. Many of your guests are older travellers who care about their health and expect to be well looked after.
- Guests who arrive ready. We help them prepare for the journey, the climate and your programme, with advice on medication, fitness to fly and anything to discuss with their own doctor first.
- Care that matches your promise. A doctor before they leave home, and a 24/7 team in their language while they’re with you and on the way home.
- Support when something goes wrong. If a guest falls ill, we guide them to the right care and work with their insurer’s assistance team, so your staff can focus on your other guests.
Ways we can work together
Every partner is different, so we shape the partnership around your customers and your products.
Part of your product
Include Wide Horizons in selected travel insurance policies, cruises, tours or retreat packages, so every eligible traveller is prepared before they leave.
An optional extra
Offer Wide Horizons as an add-on at booking or when a policy is sold. Your customers choose the plan that suits their trip.
Under your name
We deliver the service with your branding, while our medical and assistance team works quietly in the background.
Why Compass Point Assist
Talk to us about a partnership See Wide Horizons for travellers